Mea44 Privacy Policy — Protecting Our Users' Data
Your privacy is our priority at mea44. This policy clearly explains the types of information we collect, how it is used and your rights as a user of our platform in Malaysia.
1. Information We Collect from You
Registration & Account Information
When you register at mea44, we collect the personal information you voluntarily provide, including your full name, email address, mobile number, date of birth and chosen username. This information is required to verify your identity and manage your account securely.
Device & Browser Information
We also automatically collect technical data when you access the platform, including device type, operating system, browser model, IP address, screen resolution and access logs. This information is used to ensure the platform functions properly across different devices and to identify potential technical issues.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect transaction-related information such as bank name, account number (masked), account holder name and transaction records. We do not store full bank account numbers or payment card details — only the data necessary to verify and record transactions is retained.
2. Why We Use Your Information
Mea44 uses the data collected solely for the following purposes:
- Account management: Verifying user identity, processing registrations, managing logins and maintaining the security of your account.
- Transaction processing: Processing deposits and withdrawals in MYR via local payment methods such as FPX and digital wallets.
- Platform improvements: Analysing usage patterns to improve the user experience, resolve technical bugs and optimise platform performance across different devices.
- Service communications: Sending important account notices, policy updates, security information and promotional alerts (where you have given your consent).
- Legal compliance: To meet applicable legal and regulatory requirements in Malaysia, including identity verification and anti-money laundering obligations.
3. Cookies & Tracking Technologies
Mea44 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. They allow the platform to remember your preferences, maintain your login session, and ensure a smoother browsing experience.
We use two types of cookies: session cookies (deleted once you close your browser) and persistent cookies (retained for a set period for authentication and security purposes). You can manage or block cookies through your browser settings, though please note that certain platform features may not function properly without specific cookies.
4. Data Security & Third-Party Sharing
How We Protect Your Data
Mea44 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include data encryption in transit and at rest, strict access controls to internal systems, continuous monitoring for suspicious activity and regular security training for staff who handle user data.
Third-Party Sharing
Mea44 does not sell, rent or trade users' personal data to third parties for marketing purposes. However, we may share certain information with trusted third parties in the following situations:
- Payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- Malaysian government or law enforcement authorities where required by law or court order.
- Other parties with your prior explicit consent.
5. Your Rights as a User & How to Contact Us
Right of Access, Correction & Deletion
As a mea44 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or incomplete, you have the right to request an immediate correction.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to legal requirements that restrict the deletion of certain records.
- Right to Withdraw Consent: You may withdraw your consent to receive marketing communications at any time without affecting your access to the platform's core services.
Changes to This Privacy Policy
Mea44 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via a notice on the platform or by email to registered users. Continued use of the platform following such notice constitutes acceptance of the updated policy.
Contact Us for Privacy Enquiries
If you have any questions, concerns or requests regarding this privacy policy or the handling of your personal data, please contact the mea44 support team by email at [email protected]. You may also visit the Frequently Asked Questions for answers to frequently asked questions. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Have More Questions? We're Here to Help
The mea44 team is here to help you understand how your data is managed. Contact us or visit the FAQ section for more information before registering.